top of page

 

 

 

Danim Warranty Policy

​

​

Thank you for choosing Danim! We are committed to providing high-quality products and excellent customer service. Please carefully review our warranty policy to understand your rights and coverage.

1. Manufacturer's Warranty

All Danim products, including clothing, bags, and our own-made leather shoes and accessories, are covered by a one-year limited manufacturer's warranty. This warranty is applicable from the date of purchase and covers:

  • Defects in materials: If the materials used in the product prove defective under normal use.

  • Defects in craftsmanship: Issues related to faulty construction, stitching, or design flaws.

This warranty does not cover:

  • Normal wear and tear

  • Damage caused by misuse, accidents, or alterations

  • Damage due to improper care or maintenance

2. Delivery Damage Insurance

At Danim, we want you to receive your items in perfect condition. In the event that any product arrives damaged due to shipping, we offer delivery damage insurance. This covers any physical damage that occurred during the delivery process.

To file a claim for delivery damage, please:

  • Notify us within 48 hours of receiving the item.

  • Provide clear photos of the damaged product and packaging.

We will assess the damage and either replace the product or offer a full refund, depending on stock availability and your preference.

3. Claim Process

To make a warranty claim or report delivery damage, please contact our customer service team at support@danimstyle.com with the following details:

  • Your order number

  • A description of the issue

  • Photos of the product and the issue (if applicable)

Once we receive your claim, we will review it and provide instructions on how to proceed. If your claim is approved, we will cover the cost of repair, replacement, or a refund, depending on the nature of the issue.

4. Exclusions

The following situations are not covered under our warranty or insurance policies:

  • Products damaged by improper use, such as exposure to extreme conditions (water, heat, etc.)

  • Any modifications or repairs not performed by Danim

  • Products that are past the one-year warranty period

5. Return & Exchange Policy

For information on returns or exchanges, please refer to our Return & Exchange Policy.

If you have any questions regarding our warranty policy, please feel free to contact us. We are here to ensure that your experience with Danim is nothing short of exceptional!

Danim Customer Service
Email: support@danimstyle.com
Phone: +1-XXX-XXX-XXXX
Website: www.danimstyle.com

This policy is effective as of [date]. Danim reserves the right to amend this policy at any time without prior notice.

bottom of page